DrVET Veterinary Clinic Enhances Customer Experience with kumoVet™

Published on: January 14, 2026

Dr. Amalina, Founder of DrVET Veterinary Clinic, recalled that their previous clinic relied on pen and paper for five years, creating piles of records that quickly became difficult to store. They also had to call each customer individually for their consultations, making daily operations inefficient.

Since adopting kumoVet™, the clinic has gone completely paperless and digital, removing the need for physical storage. Dr. Amalina particularly appreciates the appointment feature, which allows her to manage her schedule efficiently and set specific consultation times, benefiting both the clinic and customers by reducing waiting times. She also values the queue display feature, which lets her page customers to their consultation rooms with a single click.

Dr. Amalina recommends kumoVet™ to fellow veterinarians for its ease of use, efficiency, and affordability.  

by: Jia Yi Hoon

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