USJ Animal Clinic, founded by Dr. Wong, experienced an improvement in her clinic operations with the use of kumoVet™. Here’s a glimpse into her clinic’s transformation journey!
Before discovering kumoVet™ and choosing it as her clinic management system, Dr. Wong noticed that much of her team’s time was spent managing operational chaos - such as front counter staff manually calling out customers’ names when it was their turn.
After implementing kumoVet™, the clinic began experiencing smoother workflows and more organised operations.
Dr. Wong was particularly pleased with the queuing display, which reduced the need for verbal calls in the clinic, as customers are now automatically informed through the screen. In addition, the anywhere, anytime access allows Dr. Wong to update records from home without disrupting the clinic’s workflow.
Being able to review appointments in advance and reduce overtime has not only made the clinic run more efficiently, but has also given the USJ Animal Clinic team a better work–life balance.
Having experienced the positive difference, Dr. Wong is pleased with how kumoVet™ has made clinic management smoother and more stress-free.
