Digitalising Veterinary Clinics & Pet Service Businesses for Greater Efficiency with kumoVet™ In-House Training

Some veterinary clinics and pet service businesses still rely on paper to record appointments, patient details and case notes, a process that is prone to human error and slows down daily operations. They usually also face added challenges when managing multiple pets under the same owner. With paper-based records, it becomes difficult to track each pet’s treatments, medical history and individual charges. Staff may struggle to specify fees accurately for each pet.

Other common issues include misplaced or incomplete records, slow access to clinical notes, inefficient tracking of prescriptions, treatments and vaccinations, and the difficulty of maintaining organised files for different types of pets - whether home pets, strays, or animals under boarding care.

With dedicated in-house training for kumoVet™ pet management system, staff and doctors can fully transition to a digital workflow and overcome these challenges. During the training, participants explored key benefits including:

• Streamline appointment scheduling with online booking feature, real-time calendar syncing, and automated reminders to reduce no-shows and prevent overbooking.

• Access clinical notes anytime from any device - desktop, tablet or smartphone - to retrieve and update pet records instantly.

• Upload and manage images and documents, including pet photos, X-rays, anatomy charts and videos, through an intuitive interface.

• Annotate directly on captured images or photos with kumoVet™’s Camera Capture feature.

• Track each pet’s treatment history, prescriptions, and the owner’s payment and redemption records in detail.

• Assign charges to individual pets or combine bills for multiple pets, giving owners clear visibility of spending for home pets, strays or boarding animals.

With kumoVet™, veterinary clinics and pet service businesses can streamline operations, improve client transparency, and enhance overall efficiency.

Discover how kumoVet™ can simplify your clinic management. Contact us today for a free demo and trial!